Mumbai, India

Rooms are spacious, immaculate, and comfortable with excellent views of the city or airport. Staff consistently go above and beyond with attentive service across restaurants, bars, and housekeeping. The hotel delivers luxurious comfort paired with genuine hospitality that makes stays memorable.

Rooms are spacious, clean, and quiet with mangrove views. Staff is polite and helpful. Food quality is inconsistent, with bland Indian dishes and occasional kitchen issues, though staff fix problems quickly.

Staff treat guests warmly and go out of their way to help. Rooms vary in quality and style, so request a renovated one. One guest reported discriminatory treatment based on appearance, which the hotel addressed inadequately.

Guests praise the clean, comfortable rooms and excellent service. The breakfast, spa treatments, and live music impress visitors. The hotel's historic charm and waterfront location near the Gateway of India make it a peaceful retreat from busy Mumbai.

Rooms are spacious, clean, and quiet with great amenities. Staff consistently delivers professional service and genuinely cares about guests. Food quality is excellent, though breakfast gets crowded during peak hours. The location near Jio Convention Centre works well for business travelers. Book this if you value attentive service and don't mind paying premium prices.

Spacious rooms with plush bedding let you relax easily. Staff remember details and go out of their way to help, from birthday cakes to personalized breakfasts. Service stands out as genuinely warm and attentive without being intrusive.

The hotel offers spacious, clean rooms with stunning Arabian Sea views, but noise from nearby construction disrupted sleep for at least one guest. Staff service varies wildly: some excel at hospitality while others move slowly or forget orders. Temperature control and thin bedding were problems.

Staff quality swings wildly from exceptional to rude and unhelpful. Rooms are clean and comfortable but dated, with some electrical issues. Location on Marine Drive is excellent, and the rooftop bar offers great views, though the pool runs cold.

Big clean rooms with good AC and spacious bathrooms. Staff genuinely helps and the restaurant serves both vegetarian and meat options. One reviewer flagged that staircase doors stay locked, which blocks emergency exit routes.

The rooms are clean, spacious, and beautifully designed with sea views. Staff anticipates your needs and solves problems fast, from arranging tailors to preparing off-menu dishes. You get world-class service and food that makes leaving feel hard.

Spacious, clean rooms with no views work well for airport layovers and business trips. The rooftop pool impresses guests, breakfast is excellent, and staff are warm and attentive. Reception sometimes misses calls, and dining areas get crowded during events.

Rooms are clean and comfortable with good maintenance. Staff members go above and beyond to help guests. The hotel handles events well and serves quality food, though some guests noted furniture and hygiene could improve.

Rooms are comfortable and well-maintained with good beds, but balconies don't open and amenities like towels need requesting. Breakfast disappoints with quality issues and disorganized service. Staff hospitality varies widely—housekeeping excels while front desk feels cold and unwelcoming.

Rooms are spacious with balconies and good views, but construction dust currently fills the hotel corridors and affects air quality. Staff quality varies wildly from helpful to rude. Food and dining are excellent, though parking is confusing.

Rooms are spacious and comfortable. Staff goes above and beyond with attentive service that feels genuinely warm. Food is decent but doesn't match five-star standards, though the restaurant team excels. Location near the airport makes this hotel convenient for travelers.

Rooms are clean and comfortable but small, matching a solid 3-star rather than 4-star standard. Staff is genuinely excellent and helpful. Breakfast quality varies, the elevator is cramped, and you'll pay premium prices for what's essentially a good budget business hotel.

Spacious, spotless rooms with stunning Arabian Sea views and comfortable beds. Staff anticipates your needs and delivers exceptional service. Great location on Marine Drive with access to restaurants and pool area, though one guest had a checkout dispute that required an apology cake.