Rome, Italy

The Hassler delivers stunning Spanish Steps views and excellent service, but room quality varies wildly. One guest faced construction noise and a cramped second room at $1,600 a night, while others praised immaculate spaces and world-class amenities. Staff treatment depends heavily on how important the hotel considers you.

Staff treat you exceptionally well and remember your needs. The rooftop bar and restaurant serve excellent food with attentive service. Rooms are comfortable though pillows run soft, but staff swap them out if you ask. Views over Rome from the rooftop are stunning.

Rooms are spacious with good storage for luggage, clean daily bathrooms, and working AC. Staff go out of their way to help with luggage and requests. The location on a main street brings noise but puts you near restaurants and sights. Breakfast buffet is excellent with lots of variety, and the rooftop bar has great views.

Spacious, clean rooms with comfortable beds and good views from upper floors. Staff goes above and beyond helping guests with special requests and early arrivals. Excellent breakfast with fresh juice and pastries, plus a garden to relax in after exploring Rome.

Rooms are small but spotless with good beds and dual bedside lights. Staff excels at service and breakfast is excellent with free minibar refills. Location near Termini feels safe and walkable, though avoid ground floor rooms facing the inner garden for noise.

Rooms are smaller than average but clean with good bathrooms; pillows and mattress toppers disappoint some guests. Staff delivers excellent service across the board. Location on Via Veneto puts you near attractions, but the hotel lacks a spa.

Staff treat you exceptionally well and the rooftop views stun. Rooms vary widely: some are spacious with great views, others feel cramped with limited luggage space. Prices run high for what you get.

The rooms are beautiful, spotless, and comfortable with excellent beds and water pressure. Staff go out of their way to help with everything from 4am taxis to accommodating special requests. The breakfast is high quality, the courtyard bar and atmosphere are excellent, and the location is central and charming.

Beautiful historic convent hotel in peaceful Trastevere with clean, comfortable rooms and attentive staff. Guests loved the architecture, breakfast, and city views. However, avoid the BeSafe Plus insurance option—the hotel collects money upfront but refuses to help when cancellations happen, forcing guests to fight the insurance company alone.

Great location near Rome's main attractions. Staff delivers exceptional service and the rooms are clean and comfortable with firm beds and good AC. Noise from construction and poor bathroom ventilation plagued at least one guest, and breakfast lighting is dim, but most guests loved their stays here.

Clean, comfortable rooms with good furniture and two bathrooms. Staff are genuinely friendly and helpful. Perfect location near Trevi Fountain and Pantheon with restaurants everywhere.

Rooms are elegant and immaculate. The private garden offers genuine peace in central Rome with excellent cocktails and service. Staff are attentive and professional, though one visitor reported slow bill service at the cafe.

Rooms are small but quiet and thoughtfully designed with natural light. Staff genuinely remembers preferences and treats guests like family. One guest found the spa poorly maintained and portions stingy for the price.

Staff treats you like family and solves every problem before you ask. Rooms blend W's quirky style with Italian elegance, featuring marble, comfortable beds, and quality amenities. The restaurant, breakfast, and bar all deliver excellent food and drinks.

Rooms are clean, comfortable, and offer great views of historic piazzas, though some street noise gets through at night. Staff goes genuinely above and beyond, handling everything from errands to medical crises. The location puts you steps from major sights and restaurants.

Rooms are modern and clean but run small for superior categories. The location near Termini station beats noise complaints, and staff consistently go above and beyond with recommendations and service. The rooftop bar and restaurant elevate the experience for an upper-midrange hotel.

You get spacious, clean, quiet rooms in Rome's center with helpful staff. The bed runs firm. Breakfast bread turns stale, and wifi drops out frequently. Great location makes walking around easy.

Rooms are dated and small with thin walls that let noise through clearly. Beds use an unusual Italian duvet setup that slides off easily. The location near the metro and Colosseum is excellent, staff are friendly, and breakfast is good, but the neighborhood has graffiti and the building feels worn despite historic charm.

Hotel Forum sits in an unbeatable location next to the Roman Forum with views of major sites. Rooms are spacious and comfortable. The rooftop bar impresses, but street noise from glass recycling at 6am bothers some guests. Staff are warm and helpful, though the bar waiter once demanded an excessive tip.

Rooms are clean enough but have poor soundproofing with annoying buzzing noise that bothers light sleepers. Location is great near shops and metro. Staff friendliness varies wildly from exceptional to dismissive, and the hotel dishonestly refuses refunds despite verbal promises.