Roomza for Management Companies
Win mandates with data your competitors can't show.
Give owners the independent, room-level data they are asking for. Bring measurable before-and-after scores into every QBR and operator pitch. Differentiate on transparency.
Free to startClaim every property on Discovery at no cost. Upgrade to Intelligence where you want the portfolio analytics. Concierge unlocks the aggregate guest intelligence you can resell up to ownership.
Live Product
Every property you manage. One view.
The management dashboard shows every property in your portfolio sorted by condition score, with owner attribution and room-level breakdowns one click away.
Managed Portfolio
4 properties · 3 owners · Updated just now
The Whitmore
Harrington Capital
Pacific Gateway
Summit Asset Group
Harborview
AlertHarrington Capital
Meridian
Cornerstone Investors
Sample data for illustration. Owner names and property data are anonymised.
The Problem
Owners want independent data. Most operators cannot provide it.
The operators who win long-term mandates are not the ones who produce the best reports. They are the ones who invite independent verification.
Without Roomza
- Owners rely on your reports, which creates perceived conflict of interest
- No continuous signal between annual brand audits
- Difficult to prove performance improvement to owners objectively
- Losing contracts to competitors who offer more transparency
- CapEx disagreements without shared, verified data
With Roomza
- Independent, guest-sourced data owners can trust and verify
- Continuous room-level signal across every property you manage
- Objective performance evidence for QBRs and contract renewals
- A differentiator in new management contract pitches
- Shared data foundation for CapEx planning conversations
Deploy across your portfolio in days. No IT required.
A QR code sign in each room. That is the only setup required per property.
Guests scan the room QR code or use a review link
Each room gets a unique Roomza QR code sign. Or send guests a verified review link via the "I Stayed Here" flow. No PMS integration. No IT team. No owner coordination required. A property can be set up in under a day.
Guests score the room they actually stayed in
Roomza confirms the stay against the reservation record. Guests score across 9 condition categories for the specific room they occupied.
You and your owners both see the data
Scores update continuously. You get the management view. Owners get the ownership view. Both are looking at the same independent data set.
FAQ
Common questions from management companies
Why would a management company want independent data that owners can also see?
Because the best operators have nothing to hide. Independent data creates a fair, objective standard that rewards good management rather than good reporting. Operators who embrace transparency with owners build deeper trust, longer contracts, and stronger reputations than those who keep owners guessing. Roomza is a tool for operators who are confident in their performance and want to prove it.
How does Roomza help us win management contracts?
More owners and asset managers are explicitly asking for independent performance data as a condition of management contracts. Offering Roomza as part of your management package positions your company as a forward-thinking operator that welcomes accountability. It is a differentiator that competitors who rely solely on internal reporting cannot match.
Can we manage multiple properties across multiple owners from a single dashboard?
Yes. Roomza supports multi-property, multi-owner setups. Your management company gets a portfolio dashboard showing all properties under your management. Each owner can have their own access to their specific property data. Access permissions are configurable so you control what each party sees.
Do we need the owner's involvement to set up Roomza?
No. Setup requires placing a QR code sign in each room. There is no PMS integration, no IT involvement, and no owner coordination required. Your team can deploy it across a property in a single day.
What does Roomza measure?
Roomza collects structured condition scores across 9 categories for each individual room: cleanliness, comfort, noise, physical condition, view, bathroom, temperature, amenities, and overall impression. Every score is tied to a verified guest stay in that specific room, so the data reflects real occupant experience rather than inspection outcomes.
How does Roomza data affect our QBR conversations with owners?
It changes the dynamic from self-reporting to shared evidence. When you walk into a QBR with room-level score trends, improvement charts, and before-and-after renovation data, you are speaking the language of asset performance rather than defending your own narrative. Owners who see consistent improvement on independent data renew contracts. Roomza gives you that evidence.
Does Roomza replace our existing quality programs?
No. Roomza layers on top of whatever quality programs are already in place: brand audits, internal inspections, mystery shopper visits, and OTA review monitoring. It adds continuous, guest-sourced, room-level data that those programs do not produce, and it provides an independent signal that cannot be confused with self-reporting.
How quickly does data appear after setup?
Data starts appearing as soon as the first verified guest completes a review, typically within the first week of placing QR codes. Statistically meaningful trends emerge within 60 to 90 days depending on occupancy levels.
What is the pricing model for management companies?
Discovery is free for every property, including room-level data served to AIs via the Roomza MCP and Guest Arrival Briefs by email. Intelligence ($300/mo/property) unlocks per-room analytics, open-web review mapping, and the Arrivals dashboard. Concierge ($1,000/mo/property) adds aggregate insights, automation, and premium custom signage for up to 200 rooms on annual plans. Paid tiers run a 1-year term, cancellable with 30 days notice. Volume discounts on paid tiers: 15% at 10+ properties, 25% at 50+.
Is owner data kept separate from our management company account?
Yes. Access permissions are fully configurable. You can provide owners with read-only access to their specific property, or keep all data within your management company account. Data from different owner portfolios is never commingled.
The tier ladder for management companies
Claim every managed property free. Upsell paid tiers to your owners.
Start every property on Discovery at no cost. Recommend Intelligence on properties where owners want analytics. Propose Concierge where automation and aggregate guest insights can justify the spend.
Discovery
For every property you manage.
- AI discoverability via the Roomza MCP
- Guest Arrival Briefs by email
- Voice Cloud Concierge for every guest
- Public profile with verified reviews
Intelligence
For properties where owners want analytics.
- Portfolio dashboard, configurable owner access
- Room and floor-level condition scores (9 categories)
- Score trend + decline alerts
- Open-web review mapping per room
- Unlimited team + owner seats
- DIY QR signage kit
Concierge
For premium operators and owner upsells.
- Everything in Intelligence
- Aggregate Cloud Concierge insights
- PMS write-back + staff routing (Q3 2026)
- Pre-arrival proactive AI outreach (Q3 2026)
- Premium custom signage, up to 200 rooms (annual)
- Priority support
Annual saves 2 months. Volume discounts on paid tiers: 15% at 10+ properties, 25% at 50+. 1-year term, cancellable with 30 days notice.Full pricing →
Managing 50+ properties?
Portfolio walkthrough
30 minutes. We'll map it to your book.
Walk through the management dashboard, see how room-level scores are collected and verified, and discuss portfolio terms. One conversation, no group demos.
Usually responds within one business day.